BlackBerry Business Solutions Manufacturing

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BlackBerry Business Solutions for Manufacturing from Wireless BY eAccess

The world of manufacturing is changing. Manufacturers are expected to do things better and faster — with fewer resources. Stay ahead of the game with BlackBerry business solutions from Wireless BY eAccess, they offer so much more than just wireless email. BlackBerry business solutions can extend your existing investments in enterprise applications and put ERP, MRP, SCM, SFA and CRM applications in the hands of your mobile employees so they can record at the point of performance — giving them instant access to the information they need to improve productivity, streamline operations, increase revenue and decrease production costs. BlackBerry smartphone and BlackBerry business solutions from Wireless BY eAccess offer customized solutions for the manufacturing industry.

Production/shop floor supervisors - Use your BlackBerry smartphone to access job, inventory and scheduling information from your Enterprise Resource Planning (ERP) system, while receiving predefined alerts for quality and delivery issues.

Sales professionals - Use your BlackBerry smartphone from Wireless BY eAccess to pull up information about outstanding jobs, delivery status, order history, sales programs and more so you can provide answers to your customers quickly. Update account information, view your sales pipeline and place an order on the road — without powering up your laptop.

Manufacturing executives - Push your executive dashboard out to your BlackBerry smartphone, allowing you to access business intelligence, from anywhere — the airport, hotel or on the way to an appointment. Stay informed about customer service issues, stock price information or competitive intelligence, BlackBerry solutions help you stay on top of your business wherever you happen to be.

Fleet managers - Equipped with individual BlackBerry smartphones from Wireless BY eAccess, drivers, dispatchers and managers can communicate more effectively. Dispatchers can easily track driver location, making logical assignments and real-time changes to delivery schedules, while drivers always know the best way to get to their destination. BlackBerry smartphones can also be used to accept, update and send completed jobs to the dispatcher and capture additional job information from the field, such as number of pieces, weight and proof of delivery. This information feeds back into enterprise systems for tracking and measurement purposes.

Field service employees - BlackBerry smartphones from Wireless BY eAccess are an invaluable customer support and productivity tool that keeps reps connected to customers, coworkers and applications. As a field service rep, you can access details on support cases, escalations and customer activities while on the road. While at the customer site, you can quickly check for parts availability and place a parts order. You can even update your service ticket, trigger the billing process and set up another call — all before you leave the customer’s facility.